Career Opportunities with Young Women's Christian Association of Chicago

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Parent Mentor Specialist

Department: Project HELP
Location: Naperville, IL

COMPELLING OPPORTUNITY FOR SOMEONE WHO WANTS TO FULFILL ON THEIR PURPOSE, MAKE A MEANINGFUL DIFFERENCE FOR OTHERS, AND JOIN A 21ST CENTURY, BUSINESS SAVVY, SOCIAL ENTERPRISE that is dedicated to its mission of "Eliminating Racism and Empowering Women." YWCA METROPOLITAN CHICAGO is seeking a PARENT MENTOR SPECIALIST to provide in-home visitation services, parenting and home management education, and to facilitate access to social services for families.

This is an exempt, full-time position reporting to the Director of Child and Family Development- Project HELP. This position is based at the Project HELP office location at 1815 W. Diehl Road, Suite 900, Naperville IL 60563. Ability to travel within DuPage County is needed and mileage will be reimbursed.


Nurturing and effective parenting is essential to the health and well-being of children. Project HELPís compassionate approach strengthens and supports families by providing mentoring and educational support services to parents. Project HELP is dedicated to the belief that parents who are taught effective parenting skills, who work hard to be good parents and who are supported in their parenting responsibilities can provide an environment where children can thrive and live up to their potential. Project HELP is strengths based and focuses intensely on building protective factors within the family.


  • Manage caseload for 11-15 families. Supervise and oversee Volunteer Parent Mentors and their families. 
  • Assess all families for intake, provide appropriate referrals, and review parenting needs
  • Maintain various records, client family files, statistics, assessments, outcome evaluations 
  • Maintain a working knowledge of trends and best practices within area of child abuse prevention and home visitation services.
  • Collaborate with mental health team to develop programming and needs assessments
  • Develop community partnerships to foster expansion of mental health support services
  • Contribute to a collaborative, high trust team environment in a participatory, positive manner


  • Master's Degree in Social Work, Family Education, or Child Development preferred Minimum of three years of experience in case management, home visiting experience, or work with at-risk families preferred.
  • Ability to climb stairs and ambulated in and out of locations in all weather.
  • Ability to travel within the Chicagoland area as needed 
  • Must provide evidence of reliable and insured transportation.
  • Highly developed presentation skills, including listening and reflection
  • Strong interpersonal and collaborative skills with cultural competence for working with economically, ethnically, and culturally diverse populations
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to lift and carry up to 15 pounds. 

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