Careers At YWCA Chicago

Current job opportunities are posted here as they become available.


Operations & Quality Assurance Supervisor

Department: Early Childhood Services
Location: Addison, IL

COMPELLING OPPORTUNITY FOR SOMEONE WHO WANTS TO FULFILL ON THEIR PURPOSE, MAKE A MEANINGFUL DIFFERENCE FOR OTHERS, AND ADVANCE THEIR CAREER! The YWCA of Metropolitan Chicago, a 21st Century, business-savvy, social enterprise committed to “Eliminating Racism and Empowering Women,” is seeking an EARLY HEAD START OPERATIONS & QUALITY ASSURANCE SUPERVISOR. This is a full time, exempt position, reporting directly to the Early Head Start Director.

Overall Purpose: Assess the ongoing operational needs of each partner site to ensure all Early Head Start guidelines, including financial and statistical reporting are met.

Key Responsibilities: 

  • Maintain a thorough knowledge of EHS policies and procedures, changes and federal and state regulations and ensure all Early Head Start employees understand regulations and changes
  • Plan the implementation and facilitation of activities and events, budget spending, material production and resource allocation for partner agencies
  • Arrange and coordinate training sessions and meetings with Early Head Start Grantee staff
  • Coordinate delivery of CACFP program to ensure regulations are met and claims are submitted
  • Hire and retain staffing for the data and compliance/ERSEA specialist, fiscal specialist and professional development specialist
  • Develop a system for gathering and compiling all data related to the EHS and work with the Data & Compliance specialist to ensure ERSEA regulations are met
  • Coordinate with the Child Care Assistance program and work with families to ensure no relapses in their approval for subsidies
  • Provide vigorous oversight to ensure all HSPPS and report requirements are met
  • Coordinate with YWCA Metro Chicago Economic Empowerment Director to ensure ongoing full time or temporary employment is available for families
  • Develop relationships with higher education systems to ensure high quality, cost effective options to achieve Head Start qualification standards

 Key Qualifications: 

  • Bachelor's degree or equivalent in Early Childhood Education, Child Development, social welfare, public administration, or one of the social sciences
  • Experience in human services program management, including program planning, operations & evaluation, and the use of MIS
  • Excellent fiscal and data management skills
  • Ability to pass a health examination and a criminal background check
  • Ability to travel locally and to work nights and weekends as needed
  • Thrives in an environment in which collaboration, partnership and empowerment are the key cultural elements

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